About Our Store
What is Callaway Sale Store?
We’re an authorized online retailer specializing in premium Callaway golf equipment at affordable prices, offering fast worldwide delivery from our Jacksonville warehouse.
Who is your typical customer?
We serve all golfers – gentlemen upgrading drivers, ladies seeking precision clubs, parents equipping junior players, and serious golfers looking for tour-level balls and grips.
Product Questions
What products do you offer?
Our selection includes: Cart Bags, Gents Drivers, Grips, Junior Clubs, Ladies Clubs, and Tour Golf Balls – all authentic Callaway equipment.
Do you offer same-day shipping on any products?
Yes! Our Tour Golf Balls and Grips often ship same-day when ordered before 2PM EST.
Ordering & Payment
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure checkout.
Is my payment information secure?
Absolutely. We use industry-standard encryption to protect all transactions.
Shipping & Delivery
How long does order processing take?
We process orders within 1-2 business days before shipping.
What shipping options are available?
Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch with tracking.
Free Shipping: Via EMS for orders over $50, delivered in 15-25 business days after dispatch.
Do you ship worldwide?
Yes, we ship globally except parts of Asia and select remote regions.
How can I get faster delivery?
Complete your order with all items at once to avoid multiple shipments. Pairing items like Gents Drivers with matching Grips ensures immediate playability upon arrival!
Returns & Exchanges
What is your return policy?
You have 15 days from delivery to initiate returns for items that don’t meet your expectations. Contact our customer service team at [email protected] to begin the process.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Contact & Support
How can I contact customer service?
Email us at [email protected] for assistance with orders, shipping, or product questions.
Where is your store located?
Our warehouse is located at 1667 Long Street, Jacksonville, US 32216.
Still have questions? Our golf experts are ready to help you elevate your game! Contact us today.