Last Updated: [Insert Date]
1. Information We Collect
To provide our global golf community with seamless service, we collect:
- Order Information: Name, shipping address, payment details (processed securely), and products purchased (e.g., Ladies Clubs or Junior Clubs)
- Account Data: Email and password for registered users
- Technical Information: IP address, browser type, and device information
- Communication Records: Emails to [email protected]
2. How We Use Your Information
Your data helps us deliver the Callaway experience:
- Process transactions for golf equipment like Drivers or Grips
- Provide same-day shipping from our Jacksonville warehouse
- Respond to inquiries about currency conversion or large orders
- Improve our website based on how customers navigate our product categories
- Prevent fraud (using military-grade 256-bit SSL encryption)
3. Data Sharing & Disclosure
We treat your data like premium golf gear – with care:
- Payment Processors: PCI-DSS compliant partners only
- Shipping Providers: Necessary for delivering your Tour Golf Balls worldwide
- Legal Requirements: Only when required by law
- Never Sold: We don’t trade golfer data like used clubs
4. Data Storage & Security
- Servers located in secure US facilities
- Regular security audits of our systems
- Automatic deletion of inactive customer data after 5 years
5. Your Rights
As a valued golfer, you can:
- Access your order history (like previous Cart Bags purchases)
- Correct shipping/payment information
- Request deletion of account data (excluding legal records)
- Opt-out of marketing communications
Contact [email protected] to exercise these rights.
6. Cookies & Tracking
We use these technologies to improve your shopping experience:
- Essential Cookies: For cart functionality and secure checkout
- Analytics Cookies: To understand how golfers navigate between Ladies Clubs and Gents Drivers sections
- Preference Cookies: Remember your currency/language settings
Manage preferences via your browser settings.
7. International Data Transfers
Since we ship to 150+ countries (excluding parts of Asia), data may be transferred internationally but always protected under this policy.
8. Policy Updates
We’ll notify you of significant changes – just like we’d alert you to new Tour Golf Ball technology.
Callaway Sale Store
1667 Long Street, Jacksonville, US 32216
Just as proper grip improves your swing, proper privacy practices improve your shopping experience.
