Term and Conditions

4.1 Account Information

When creating an account or placing an order, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account

4.2 Prohibited Activities

You may not:

• Use our site for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of the website
• Use any automated means to access the site without permission
• Misrepresent your identity or location

5.1 Product Descriptions

We strive for accuracy in product descriptions, images, and pricing. However, we cannot guarantee that all descriptions are error-free. If you receive a product that differs significantly from its description, you may return it under our Return Policy.

5.2 Product Availability

All products are subject to availability. We may limit quantities and may discontinue products without notice.

5.3 Non-Returnable Items

For hygiene and quality control reasons, we cannot accept returns for:

• Golf grips once installed or removed from packaging
• Any items showing signs of use
• Products missing original packaging or tags

6.1 Order Acceptance

Your order represents an offer to purchase which we accept by sending an order confirmation email. We reserve the right to refuse any order for any reason.

6.2 Pricing

All prices are in USD. While we check accuracy, errors may occur. If we discover an error, we will contact you before processing your order.

6.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Note: Your card may be charged when we process your order, not when it ships.

6.4 Sales Tax

Applicable sales tax will be added to your order total where required by law.

7.1 Shipping Options

We offer two shipping methods:

1. Standard Shipping via DHL or FedEx ($12.95 USD, 10-15 business days after shipment)
2. Free Shipping via EMS (for orders over $50, 15-25 business days after shipment)

7.2 Processing Time

Orders typically process within 1-2 business days before shipment. Delivery times may vary based on customs processing in your country.

7.3 International Orders

We ship globally except to some remote areas and parts of Asia. International customers are responsible for:

• Any customs duties, taxes, or fees
• Providing accurate shipping information
• Complying with local import regulations

8.1 Return Policy

We accept returns within 15 days of delivery for most items in original, unused condition with tags and packaging intact.

8.2 Return Process

1. Email customer service at [email protected] with your order number and reason for return
2. We’ll provide return authorization and shipping address within 48 hours
3. Package the item securely with original packaging and include all accessories
4. We recommend using a trackable shipping service
5. Allow 3-5 business days after we receive your return for refund processing

8.3 Refund Details

• Refunds are issued to the original payment method
• Original shipping fees are non-refundable
• Processing time: 3-5 business days after we receive and inspect your return

8.4 Exchanges

For size or product exchanges, return the original item following the standard return process and place a new order for the desired item.

To the fullest extent permitted by law:

• We shall not be liable for any indirect, incidental, or consequential damages
• Our total liability for any claim related to these terms or your use of the site shall not exceed the amount you paid for the product(s) in question
• We are not responsible for delays or failures in performance due to events beyond our reasonable control